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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Platform |
Intel |
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Operating system |
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Error |
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Symptoms |
When you try to start the Removable Storage service, the service may stop responding (hang). Also, when you try to use the Windows 2000 Backup tool to restore a working Removable Storage Manager (RSM) database, you may receive the following error message and you may only receive the option to restore from a file: Backup cannot connect to the Removable Storage service. This service is required for use of tape drives and other backup devices.
You may also receive the following error message when you try to use the Removable Storage snap-in: REMOVABLE STORAGE Server Execution failed.
Or, you may receive the following error message: The removable storage database failed to load. Check the event log. |
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Cause |
This issue can occur if either of the following conditions exist: 1) The DelayStart value in the registry is not set to a sufficient value. 2) The Removable Storage database is damaged. |
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Solution |
See "RSM" in the the Related Links section, below, for the Microsoft Tech Note. Permanent fix: |
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See also |
Problems with a Damaged Removable Storage Manager Database (Microsoft article) |
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Keywords |
archiver - RSM, backup |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Amy Chan |
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Date submitted |
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