Product

Platform

Intel

Operating system

Windows 2000 Server

Error

Symptoms

Removable Storage Manager (RSM) may generate an operator request to manually configure the changer and one or both of the following system event error messages may be displayed:

Event ID: 110

Event Type: Error

Event Source: Removable Storage Service

Description: Automatic configuration for library Changer0 failed to configure DriveBay 0. The driver for the device in this bay is not properly loaded.

Event ID: 1

Event Type: Error

Event Source: Removable Storage Service

Description: Unable to auto-configure library unit Changer0. The current setup of the library unit does not support automatic configuration. You will either have to modify the current setup of the library to adhere to automatic configuration guidelines (if possible) or manually configure the device.

When you view the Removable Storage console, the library is not visible in Physical Locations and the tape drives appear as stand-alone drives.

Cause

1) The robotic library hardware unit supports drive element address reporting with the ReadElementStatus SCSI command. (Consult the manufacturer to find out if your library hardware unit supports this feature.)

2)All drives inside the robotic library are on the same SCSI bus as the library itself.

3)Reinstall tape driver sometimes may cause this error.

4)Any drive hardware problems.

NOTE: Sometimes Plug and Play configures a changer driver before configuring the drivers for the drives inside. As a result, RSM may indicate that it cannot configure the library. When Plug and Play finishes configuring the drivers for the drives, RSM completes the configuration of the changer without any administrator intervention.

Solution

If this is a new install of tape library, you can use RSMConfig.exe to setup the library, refer to the archiver hardware page, select vendors, and installation and tools for the procedure and utility. Or you can use the RSM_AutoConfigurationError" in the See also section.

If the library has been configurated and now RSM cannot detect it as tape library, see "RSM_AutoConfigurationError" in the See also section below for the workaround.

Note: This is technical information from Microsoft Technet.

NOTE: This problem also happens on a Faststor or ATL P1000 with only one drive when something wrong with the hardware, then RSM will lose the changer0 values in the registry and treat that as a single dlt drive.

In situation like that, you can update the registry manually, and then restart RSM. You may need to do this a few times. See how to edit the registry in the see also link.

Permanent fix:

See also

RSM_AutoConfigurationError

Keywords

archiver configuration, archiver - RSM, tape libraries

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted