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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Error |
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Symptoms |
E 21Mar01 09:42:08.046-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(704): Media dismount failed. Error = 4304. LMID = 885724eb-7149-41ac-abae-58172bc94337 E 21Mar01 09:42:08.046-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(386): Failed to auto-dismount mounted medium: '000035' E 21Mar01 09:42:18.140-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(704): Media dismount failed. Error = 4304. LMID = 885724eb-7149-41ac-abae-58172bc94337 E 21Mar01 09:42:18.140-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(386): Failed to auto-dismount mounted medium: '000035' E 21Mar01 09:42:28.218-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(704): Media dismount failed. Error = 4304. LMID = 885724eb-7149-41ac-abae-58172bc94337 E 21Mar01 09:42:28.218-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(386): Failed to auto-dismount mounted medium: '000035' E 21Mar01 09:42:38.312-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(704): Media dismount failed. Error = 4304. LMID = 885724eb-7149-41ac-abae-58172bc94337 E 21Mar01 09:42:38.312-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(386): Failed to auto-dismount mounted medium: '000035' i 21Mar01 09:42:40.703-PST [8756.8760] YCS175-83 ARAXI PJobD.main APPL_Application.cpp(309): The Araxi Job Server is starting. i 21Mar01 09:42:41.015-PST [8756.8760] YCS175-83 ARAXI PJobD.main DBIF_DBManager.cpp(485): Connected to database; schema version = '72' i 21Mar01 09:42:41.109-PST [8756.8440] YCS175-83 ARAXI PJobD JOBD_ThreadFunctions.cpp(114): Job Server recovery thread starting... i 21Mar01 09:42:41.125-PST [8756.8440] YCS175-83 ARAXI PJobD JOBD_ThreadFunctions.cpp(274): Job Server recovery of \\YCS175-83\AraxiVolume_YCS175-83_G\Jobs\1032001_Total_Approval test\System\SubPagesWorking\NormalizeOnYcs175-83 - 0 RowVersionID file(s) found. E 21Mar01 09:42:48.406-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(704): Media dismount failed. Error = 4304. LMID = 885724eb-7149-41ac-abae-58172bc94337 E 21Mar01 09:42:48.406-PST [6500.8084] YCS175-83 ARAXI PArchRetJTP.Medium Archive Thread: 8084 NTMS_RemovableMedium.cpp(386): Failed to auto-dismount mounted medium: '000035' |
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Cause |
Archiver had a problem dismounting the tape on the drive, and/or the drive was hung. | |
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Solution |
1. Stop and restart the drive. 2. Manually unload the tape from the drive. 3. Stop and restart the RSM service. 4. If Archiver does not recognize the drive, you will need to stop and restart the system. Permanent fix: |
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See also |
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Keywords |
archiver |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Amy Chan |
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Date submitted |
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