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Archiver JTP crashes when starting up: "Couldn't initialize the database"


Product

  Prinergy Connect 2.0

Platform

 

Intel

Operating system

 

Windows 2000


Error

 

E 05Sep01 11:37:54.466-CDT [2336.1460] YCS127-61 ARAXI PArchRetJTP.main iDBIF_ThrowDBException.cpp(96): A database-related error occurred; [SERVERERROR] Error from Server: ORA-12541: TNS:no listener

rw err = 5; db err #1 = 12541; db err #2 = 0; db msg #1 = 'AraxiDBServer'


Symptoms

 

The Archiver JTP keeps crashing when starting up.


Cause

  The Primary server name has changed and the tsnlisterner.ora file for Oracle does not get updated with the new server name, which is causing the PARchRet.jtp on the secondary to not be able to connect to the database.

Solution

 

Update the HOST name in the tnsname.ora and listener.ora files on the D:\Oracle\Network\Admin folder for all secondary and render stations to point to the new Primary server.

Permanent fix:


See also

 


Keywords

 

archiver, oracle


Technical contact(s)
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

06 Sep 2001


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