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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
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Platform |
Intel |
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Operating system |
Windows NT/Windows 2000 |
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Error |
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Symptoms |
There is a hardware error code on the ATL LCD Display : "unsolicited message : SK 4 ASC: 84 ASCQ: 30 Vert : Mapping Failure" |
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Cause |
Some tapes are sticking out from the cartridge that blocking the picker to move vertically while perform inventory. | |
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Solution |
Power down the library. Open the door. Push the tapes that are sticking out back to the end of the cartridge. Make sure all the tapes are aligned properly on the cartridge slot. Permanent fix: |
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See also |
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Keywords |
tape libraries |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Amy Chan |
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Date submitted |
7 Nov 2001 |
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