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Purge JTP Failed to delete Read Only files on remote server


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 

Y 04Apr02 15:50:59.296-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: No media pools listed in process plan. Purge will remove files from disk if they have been archived to any medium.

X 04Apr02 15:51:00.109-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: Should purge 30 file(s), comprising 5792923 bytes.

Y 04Apr02 15:51:14.640-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: Will not purge the directory \\MUSTY\AraxiVolume_MUSTY_J\Jobs\Purge_RO\UserDefinedFolders\doc because it contains files that were not archived or purged.

Y 04Apr02 15:51:14.937-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: Will not purge the directory \\MUSTY\AraxiVolume_MUSTY_J\Jobs\Purge_RO\UserDefinedFolders\doc\webdb.816 because it contains files that were not archived or purged.

Y 04Apr02 15:51:15.265-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: Will not purge the directory \\MUSTY\AraxiVolume_MUSTY_J\Jobs\Purge_RO\UserDefinedFolders\doc\webdb.816\install because it contains files that were not archived or purged.

X 04Apr02 15:51:15.562-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Purge:Purge: Successfully processed 30 file(s).

X 04Apr02 15:51:15.843-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(2545): Purge has finished. It was queued for 0.3 seconds and active for 17.2 seconds.

X 04Apr02 15:51:16.218-MST [2992.3220] MUSTY Administrator PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Job ticket: processing has completed.


Symptoms

 

When Purge JTP running on a secondary server and tried to purge a job on the Primary server, or the Purge JTP running on the Primary and the job stored on the secondary, purge failed to delete Read Only file on remote server. Purge will move the file status to offline, but the read only file will still retain on the RAID.


Cause

  Purge fails to delete any Read Only file on another server.


Solution

 

Delete the folder contains the Read Only file manually.

Or uncheck the Read Only attribute of the file and purge again.

NOTE: As file stored on CD set as Read Only, when copying file from CD, uncheck the READ ONLY attribute for the file before archiving the j

Permanent fix:


See also

 


Keywords

 

archiver - purge


Technical contact(s)
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

4 April 2002


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