Product

Platform

Server: Dell; Client: PC or Macintosh

Operating system

Server: Windows 2000; Client: Windows or Macintosh

Error

Symptoms

When you insert or eject any tape in the Faststor tape library, it performs a full inventory, that is, the tape library works to identify all the media in the library. This is very time consuming.

Cause

B. There is a mount failure that causes the RSM to perform a full inventory.

C. The system does not have the latest version of the changer driver installed for the tape library that works on Windows 2000 Server.

Solution

Solution A:

1. In Computer Management, expand Removable Storage, then expand Phyical Locations.

2. Under Physical Locations, right-click ADIC Faststor DLT, and then select Properties.

3. Set the Inventory Method to Fast.

Solution B:

By default, the RSM will trigger a full inventory if it encounters any mount failures into the drive. This is the way the RSM works. Nothing is wrong.

Solution C:

To check the changer driver for the ADIC:

1. Locate the ADICfc.sys file in the \winnt\system32\drivers folder on the system drive.

2. Check for the following information:

The date of the file = Mar 21, 2001

The filesize = 29Kb

If you don't have the latest file, call the Creo Response Center. A representative will remotely install the latest changer driver for the system.

Permanent fix:

See also

Keywords

tape libraries

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted

3 July 2002