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Tapes Status Shows Offline even when they are actually in the Qualstar Tape Library


Product

 

Platform

 

Operating system

 


Error

 


Symptoms

 

In RSM, the status of the tape shows offline, even when the tapes are actually in the tape library. Doing an inventory does not update the correct status of the tape.


Cause

  Firmware problem.

Solution

 

Reload the appropriate firmware for the tape library.

Permanent fix:


See also

 


Keywords

 

tape libraries


Technical contact(s)
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

Nov 29 2002


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