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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 | |
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Operating system |
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Error |
None. |
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Symptoms |
When trying to archive to a tape, it failed with no writable media. The freespace of the tape is set to 0, but the used space of the tape is not close to full capacity. |
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Cause |
There are two reasons that archiver will set the tape to 0. 1. When there is a CRC error writing to the tape. 2. When there is a drive problem that having problem to detect the freespace on the tape. |
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Solution |
1. Check the diag log and find out why the archiver set the freespace to 0. If there is a CRC error when writing to the tape, the archiver will complete the tape and set the freespace to 0 also. Clean the drive as well. 2. Check the system event log to see whether there is any bad block error on the drive. If there is a drive problem, you may want to clean the drive. If cleaning the drive does not help, you need to replace the drive then. Permanent fix: |
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See also |
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Keywords |
archiver |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Amy Chan |
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Date submitted |
19 Mar 2003 |
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