Product

Platform

Operating system

Error

Symptoms

By default, when installing Prinergy, it shares the entire J: drive as AraxiVolume_servername_x for Windows share and J:\jobs for Macintosh share. In Windows explorer when browsing the AraxiVolume share, it will see all the files in the j: drive including the Orant folder. Below is the workaround not to share the entire j: drive.

Cause

Solution

1. Create a folder at the root of the J: drive

2. Share that out as AraxiVolume.

3. Move the jobs folder into that folder.

Nothing would have to change in the database because the database always stores the server and share to reference the file.

Permanent fix:

See also

Keywords

administrator

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted

16 June 2006