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Workshop error on startup: <<script>> doesn't understand the<<event sysoofs>> message


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 

<<script>> doesn't understand the<<event sysoofs>> message


Symptoms

 

The first time Workshop is launched (on a Mac) after a new install the following error appears: <<script>> doesn't understand the<<event sysoofs>> message.


Cause

  There is a mini installer that runs after Workshop is installed (or upgraded). This mini installer is attempting to copy Acrobat plugins from with the correct company brand (CreoScitex or Heidelberg) from a location within the Workshop folder to the Adobe Acrobat folder.

This copy will fail if the Apple Security modules are not enabled.


Solution

 

Enable the Apple Security modules (use the Extensions Manager).

Permanent fix:


See also

 


Keywords

 

install, Macintosh, workshop


Technical contact(s)
 

Simon Chen

Submitted by
 

AJ Leitch

Date submitted
 

09 Sep 2001


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