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After an abnormal return from Signapack to Workshop, Signapack won't launch successfully


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

After an abnormal return from Signapack to Workshop, Signapack does not launch successfully. The montage window opens, but not the layout window. (The abnormal return tested consisted of End Task through Task Manager.)


Cause

 

Solution

 

When Signapack is launched unsuccessfully after an abnormal return to Workshop, the montage window opens. Select QUIT from the montage window for a 'clean' return to Workshop. Launching Signapack after that will be successful, for both Create New Layout and Edit Layout.

Permanent fix:


See also

 


Keywords

 

Signastation-Signapack


Technical contact(s)
 

Sandy Wong

Submitted by
 

Date submitted
 


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