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Can't run Prinergy Workshop 2.0.7 or earlier on a Pentium IV; Workshop fails with a runtime error and Signapack does not work properly


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Workshop running on a Pentium IV (P4) processor fails with a runtime error.

Also, Signapack does not function correctly.


Cause

  Pentium IV does not support the JIT in Java versions older than 1.3.1. Workshop will not run.


Solution

 

On the Workshop client machine, rename the file D:\Program Files\Workshop\java\jre\1.1\bin\symcjit.dll to be "symcjit.dll.original".

Permanent fix:


See also

 


Keywords

 

Signastation-Signapack, Windows 2000, Windows NT, workshop


Technical contact(s)
 

Gordon Miller

Submitted by
 

Gordon Miller

Date submitted
 


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