Prinergy Troubleshooting - Page size is larger or smaller than expected after refining

Page size is larger or smaller than expected after refining


Product		Prinergy 1.1
Platform
Operating system

Error

Symptoms		Normalizer assigns the wrong page size and does not use the default size. The page size could be larger or smaller than expected.

Cause		Normalizer parses the PS for %%BoundingBox: and was getting confused because it found such a comment inside an included graphic (rather than in the header of the file). The parsing for %%BoundingBox: needs to stop after reaching the end of the header. These comments are "header only" comments: - %%Title: - %%Creator: - %%BoundingBox: - %%HiResBoundingBox: Parsing should terminate upon finding a non-comment or %%EndComments.

Solution		Create a PDF using Acrobat Distiller with Prinergy job options. Permanent fix:

See also

Keywords		Geometry, refiner

Technical contact(s)		James Bredenhof
Submitted by		Dirk De keersmaecker
Date submitted		February 13, 2002