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Unable to retrieve from a write-protected tape in Prinergy Archiver


Product

  Prinergy Connect 2.0

Platform

 

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Windows or Macintosh


Error

 


Symptoms

 

***Applies to Prinergy 2.0 Connect, Direct, Powerpack, and Satellite, depending on licensed configuration.***

When trying to retrieve from a write-protected tape, the mount fails.


Cause

  This is due to a problem in Prinergy 2.0.7.

Solution

 

Update to Prinergy 2.0.7.7. To update a Prinergy system, Request Support Online.

Permanent fix: Prinergy 2.0


See also

 


Keywords

 

archiver - retrieve


Technical contact(s)
 

Amy Chan

Submitted by
 

Miranda Alldritt

Date submitted
 

24 Sep 2001


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