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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
After a job is successfully retrieved or archived, the Storage tab indicates that there are no files; the files in all categories (offline, online, etc.) are zero. |
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Cause |
If you switch to the Storage tab immediately after the Job Manager window is started, the Storage view will not be populated. | |
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Solution |
Do not switch to the Storage tab immediately after the Job Manager window is opened. Wait for the 'barber pole' at the bottom of the window to disappear before switching to the Storage tab. If the Storage tab is empty, exit and re-open the Job Manager window. Permanent fix: |
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See also |
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Keywords |
archiver, workshop |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Stan Yoshida |
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Date submitted |
21 Aug 2001 |
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