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Workshop does not refresh correctly on Windows clients


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite

Platform

 

Windows 2000

Operating system

 

Windows 2000


Error

 


Symptoms

 

Various issues arise when Workshop display fails to refresh. For example, grey rectangles are not refreshed, showing missing chunks; top half of logo in Job Finder is missing; whenever you add a process plan for the job toolbar, the dialog box doesn't get refreshed.


Cause

  This is due to a combination of fast processors and certain video drivers.

Solution

 

Insert the following as a single line into a batch file in the bin directory in your Workshop install. Alternatively the batch file itself can be downloaded from the See Also section, below. A shortcut with the appropriate contents can also be created.

..\java\JRE\1.3.1\bin\java.exe -mx256m -Dsun.java2d.noddraw=true -cp ..\java\workshop.jar;..\java\ClientResources.jar;..\java\ServerResources.jar;..\java\WorkshopOEM.jar;..\java\MRJToolkitStubs.zip com.creo.araxi.UWSP.UWSP_PrePressWorkshop

Permanent fix:


See also

 

ws.bat batch file


Keywords

 

Windows 2000, workshop


Technical contact(s)
 

Simon Chen

Submitted by
 

Judith Vosko

Date submitted
 

02 Oct 2002


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