Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Highlight boxes for rename and JTP pull-down lists in the PP Editor for Mac OS X cuts off bottom third of text


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Macintosh

Operating system

 

MacOS 10


Error

 

In Prinergy ProcessPlanEditor running on MacOS 10.1.x you will see this: Highlight boxes for rename and JTP pull-down lists in the PP Editor cuts off bottom third of text.

Additionally the Workshop Preferences are under the Edit menu (and not under the Workshop menue) and the Apple-Q shortcut for quit is not enabled.


Symptoms

 


Cause

  Java 1.3.1 Update 1 is not installed on your MacOS 10.

Solution

 

Open Software Update on your Mac and install the Java 1.3.1 Update 1 option.

This Java Update is NOT part of a MacOS 10.1.3, 10.1.4 or 10.1.5 update.

It has to be installed separately.

Permanent fix:


See also

 


Keywords

 

Macintosh, pped, process plans, workshop


Technical contact(s)
 

Submitted by
 

Christoph Koerner

Date submitted
 

6 June 2002


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.