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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 Level 2.1.0.7; Prinergy Direct 2.1 Level 2.1.0.7; Prinergy Access 2.1 Level 2.1.0.7; Prinergy Powerpack 2.1 Level 2.1.0.7 | |
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Error |
When you drop the imposition .JT file and its associated .PDF marks file into "ImportAll" hot folder, the following error messages appear in DIAG: "Process daemon unexpectedly restarted [1101021]" "Process xxx not exist in server....[1098003]" .
There is no information reported in the history view, only in DIAG view. |
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Symptoms |
The Process Daemon crashes when trying to import an imposition .jt file and its associated .pdf marks file via a hot folder. |
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Cause |
There was a build problem with the Hot Folder Daemon (PHotFolderD.exe) in 2.1.0.7 that caused this error. | |
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Solution |
Manually importing the imposition via the File -> Import Imposition menu, rather than via a hot folder, will allow the imposition to be imported. The new PHotFolderD.exe in 2.1.0.8 fixes this problem. Permanent fix: |
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See also |
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Keywords |
hot folders, import-export, imposition [layout] |
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Technical contact(s) |
Brian Laberge |
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Submitted by |
Brian Laberge |
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Date submitted |
13 Nov 2002 |
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