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Retrieve fails with error: "The restored version of the file does not match the latest archive"


Product

  Prinergy Connect 2.0

Platform

 

Intel

Operating system

 


Error

 

The restored version of the file does not match the latest archive

Z 18Mar02 11:08:27.734-PST [2308.2344] YCS400-217 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Archive:Retrieve: Retrieved version of the file \\YCS400-217\AraxiVolume_YCS400-217_G\Jobs\con_25679\VPS600-Sigs\con_2.CON_.4B.K.VPS differs from the latest archive.

Z 18Mar02 11:08:27.750-PST [2308.2344] YCS400-217 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Archive:Retrieve: The process aborted due to a file error or warning.

Z 18Mar02 11:08:27.796-PST [2308.2344] YCS400-217 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Archive:Retrieve: Retrieved version of the file \\YCS400-217\AraxiVolume_YCS400-217_G\Jobs\con_25679\VPS600-Sigs\con_2.CON_.4B.K.VPS differs from the latest archive. The last modified date time of the file is different, expected 02/11/02 22:38:58 but found 03/18/02 14:08:26.

Z 18Mar02 11:08:27.828-PST [2308.2344] YCS400-217 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Archive:Retrieve: The process aborted due to a file error or warning.


Symptoms

 

While retrieving a job, one or more files will fail to retrieve with error: "The restored version of the file does not match the latest archive". If you set your retreive process plan to continue on file warning and error, it will retrieve the file but the file will change to the current system date and time.

The file will show up in the online and previously archived column. You cannot purge the job without re-archiving the file.

NOTE: This problem is differs from the retrieval problem that is caused by changing the time zone of the system, as this problem only affects one or two files on some files, not all the jobs. Plus, the retrieve file will change to the retrieval date and time of the system.

If you change the time zone of the system, refer to another tech note, "Retrieval fails with error: "The restored version of the file does not match the latest archive" .


Cause

  Known problem. Cause unknown.


Solution

 

Rename the file that is having the problem to retrieve to something else. Select the problem file to do a selective retrieve.

The file will retrieve properly.

Permanent fix:


See also

 


Keywords

 

archiver - retrieve


Technical contact(s)
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

20 Mar 2002


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