![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy Connect 2.0 | |
Platform |
Server: Dell all; Client: PC or Macintosh |
|
Operating system |
Server: Windows 2000; Client: Windows or Macintosh |
|
|
|
||
Error |
Error: 2400.3 dpi is not supported on a 3244 Trendsetter... |
|
|
|
||
Symptoms |
***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.*** When creating DCS or TIFF output, the job aborts when 945 pixels/cm is selected. |
|
|
|
||
Cause |
||
|
|
||
Solution |
A. The job runs successfully when 2400 dpi is selected. B. The job also runs successfully with 944.8819 pixels/cm selected, which is the exact translation of 2400 dpi. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
output, Trendsetter |
|
|
|
||
Technical contact(s) |
Rob Prior |
|
Submitted by |
||
Date submitted |
||