Product

Platform

Operating system

Error

Used a Mac with MacOS 10.1 to mount AraxiHomeData and used StuffitExpander 6.5.1 to expand the MacPlugins.sit and save the folder directly on the Primary.

Result is that the TrapEdit file has NO version in <Get Info> and Acrobat does not recognize it during startup.

Symptoms

TrapEdit file has NO version <Get Info> and Acrobat does not recognize it during startup

Cause

Solution

1) Use a Mac with MacOS 9.x to mount AraxiHomeData and use StuffitExpander 6.5.1 to expand the MacPlugins.sit and save the folder directly on Primary.

2) Workaround for MacOS 10.x: Copy the MacPlugins.sit to the local disk and expand it from there.

Result is for both cases that the TrapEdit file DOES have a version and Acrobat recognizes it as expected.

Permanent fix:

See also

Keywords

acrobat, install, Macintosh

Technical contact(s)

Submitted by

Christoph Koerner

Date submitted

18 Dec 2001