Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 1.1 | |
Platform |
Intel |
|
Operating system |
Windows NT |
|
|
|
||
Error |
||
|
|
||
Symptoms |
Error message: Warning: "No device found." (in DiagView) A tape device fails to perform any tape operations as instructed through Archiver Media Manager, even after it has been configured. DiagView shows the warning, "No device found." The tape device has a 2-digit SCSI target ID. To reproduce the problem: 1. Set up a tape device with a 2-digit SCSI target ID, such as 10. 2. Configure the tape device with Archiver Config Wizard. 3. Perform an inventory operation through Archiver Media Manager. |
|
|
|
||
Cause |
||
|
|
||
Solution |
There are two workarounds: 1. Assign a 1-digit SCSI target ID to the tape device. Note that no more than two tape devices should be on the same SCSI bus. or 2. Configure the tape device manually using libdiag.exe. Use the command "libdiag.exe -?" for info on how to use libdiag.exe. Permanent fix: Prinergy 2.0 |
|
|
|
||
See also |
||
|
|
||
Keywords |
archiver configuration |
|
|
|
||
Technical contact(s) |
Amy Chan |
|
Submitted by |
Amy Chan |
|
Date submitted |
||