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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Output on a composite proofer (Hewlett-Packard) is only one color. Instead of 4-color output, you only get one (usually cyan). |
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Cause |
This problem was discovered at a customer site that reported very strange output on an Agfa Sherpa. However, this problem can also be encountered on any proofer that takes in HP-RTL files from Prinergy. Three conditions are needed for this bug to manifest itself: 1. Your input data is separated, as opposed to composite. 2. You are referring to an ICC color profile in the Prinergy process plan. 3. You are referring to an imposed process plan, instead of a loose-page process plan. |
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Solution |
Don't use an ICC color profile for output to an HP plotter. Use a Harmony calibration curve instead. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
proofing |
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Technical contact(s) |
Rob Prior |
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Submitted by |
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Date submitted |
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