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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
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Platform |
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Operating system |
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Error |
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Symptoms |
Harlequin RIP rejects a DCS or EPS file with: "%%[ Error: undefinedfilename; OffendingCommand: file; File: %ip:Encad-Creo-Comp_Prinergy% ]%% %%[ Flushing: rest of job (to end of file) will be ignored ]%%' |
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Cause |
This problem was encountered at American Press, with a Harlequin RIP that was hooked up to an Encad plotter. The Encad is a roll-fed proofing device, much like an HP plotter. However, instead of having a Jet Direct card as a front-end, some Encads have Harlequin RIPs as the front end. If you specify "roll-fed" as a setting in the Prinergy process plan, you will write an EPS or DCS file that cannot be interpeted by the RIP. |
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Solution |
Instead of selecting "roll-fed", select "digital file" in the Prinergy process plan. You may have to configure several different spool folders with different signature sizes specified for each one. Permanent fix: |
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See also |
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Keywords |
proofing, RIP |
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Technical contact(s) |
Rob Prior |
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