Prinergy Troubleshooting - "Invalid job package" message appears when trying to import an exported job

"Invalid job package" message appears when trying to import an exported job


Product		Prinergy Connect 2.0
Platform
Operating system

Error

Symptoms		You create a new job and select the Import Job check box (in the Choose Job box in the Import Job dialog box). You select the exported job, and in the Selected Job Info box the message "Invalid job package" appears.

Cause		If the file name of any file in the exported job contains a "&" character, the import will choke on the file name and the "invalid job package" message will appear.

Solution		Do not use special characters ("&") in the file name of page files or imposition/layout job ticket files. Permanent fix: Prinergy 2.0

See also

Keywords		workshop

Technical contact(s)		Gordon Miller
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