Prinergy Troubleshooting - Some device setting values are grayed out in the process plan for Delta JTP

Some device setting values are grayed out in the process plan for Delta JTP


Product		Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite
Platform
Operating system

Error

Symptoms		When you select a process plan for the Delta JTP, some values in the device settings are grayed out (like the path).

Cause

Solution		To change the path, change the JTP to another type (ex.: vector JTP), change the path and change the JTP back to the Delta JTP. Path is changed to the new value and grayed out again. Permanent fix:

See also

Keywords		Delta

Technical contact(s)
Submitted by		Dirk De keersmaecker
Date submitted		05 May 2003