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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 Level 2.1.0.8; Prinergy Direct 2.1 Level 2.1.0.8; Prinergy Access 2.1 Level 2.1.0.8; Prinergy Powerpack 2.1 Level 2.1.0.8; Prinergy Satellite | |
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Operating system |
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Error |
The HQS Classic screen system is not supported on a Type 3 Proofer device.[1112019] |
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Symptoms |
After installing 2.1.0.8 proofing with Heidelberg's IS, Megadot, and Diamond screens do not work. This problem is limited to proofing with the 512MB proofing JTP, it does not affect plating. Low resolution (256 JTP) is not affected because these screens are only available in the high resolution (512 JTP). |
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Cause |
The license enforcement is broken. | |
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Solution |
Downgrade to 2.1.0.6 or wait for a fix which will be available in a few days. Permanent fix: |
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See also |
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Keywords |
output, proofing |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Simon Chen |
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Date submitted |
14 Nov 2002 |
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