Product

Platform

Operating system

Error

Symptoms

Print Console fails to detect the edge of the plate.

In one case, the customer hooked up a Trendsetter with Print Console and Prinergy, with a DLT for backup. The Trendsetter connection worked fine initially. The Trendsetter was removed and a DLT was connected to the other SCSI card. When the Trendsetter was connected again, it no longer worked.

Cause

Solution

Change the IRQ setting for one of the SCSI cards.

Permanent fix:

See also

Keywords

Print Console, Trendsetter

Technical contact(s)

Simon Chen

Submitted by

Date submitted