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System backup won't start


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

The SuccessfulBackup.cmd script has been edited. Oracle backup runs, but the system backup still doesn't start.


Cause

  To enable system backups, the SuccessfulBackup.cmd script must be edited and the line that starts the system backup must be uncommented.

There are two versions of the SuccessfulBackup.cmd script. During installation, the file is installed in AraxiHome\CreoAraxi\setup\Oracle\BackupConfigurationFiles, then copied to Ora816\Creo\Util after Oracle is installed. It is the file in the Ora816 folder that gets run at the end of the Oracle backup. If the change is made to the wrong file, the backup won't run.


Solution

 

Make sure the right script file is edited when enabling the system backup. It is the Ora816\Creo\Util\SuccessfulBackup.cmd script that should be edited, not AraxiHome\CreoAraxi\setup\Oracle\BackupConfigurationFiles\SuccessfulBackup.cmd. To enable the system backup, uncomment the line that runs the StartAraxiBackup script.

Permanent fix:


See also

 


Keywords

 

backup


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Date submitted
 


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