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Fonts are reported missing during Prinergy Refine of a Quark file


Product

 

Platform

 

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Windows or Macintosh


Error

 


Symptoms

 

***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.***

A font or fonts are reported missing during Prinergy Refine. However, printer settings in Quark should have resulted in all required fonts being embedded.


Cause

  Not all of the fonts required by the Quark document were embedded in the PostScript file.

There is a problem when the Unlimited Downloadable Fonts option is enabled which prevents required fonts from being downloaded properly for placed EPS graphics. This option is found in the File>Page Setup>PostScript Options dialog in Quark.


Solution

 

Disable the Unlimited Downloadable Fonts option in Quark, or ensure that all required fonts are embedded in EPS graphics.

Permanent fix:


See also

 


Keywords

 

font, refiner


Technical contact(s)
 

James Bredenhof

Submitted by
 

Date submitted
 


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