Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 1.0 | |
Platform |
||
Operating system |
||
|
|
||
Error |
||
|
|
||
Symptoms |
Refiner reports a missing image even though the page appears to be complete. |
|
|
|
||
Cause |
If an image is placed in the desktop page layout application and then moved outside of its clipping path (often referred to as a crop box), then the image will be cropped out (discarded) when PostScript is distilled to PDF. If the PostScript was generated thin (omit TIFF & EPS) and an OPI server that preserves OPI comments is used to fatten up the PostScript, then the Refiner will report the cropped-out image as missing even if the image is successfully merged by OPI. |
|
|
|
||
Solution |
In the process plan, set the Refiner to "not fail on missing images". Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
OPI, refiner |
|
|
|
||
Technical contact(s) |
James Bredenhof |
|
Submitted by |
||
Date submitted |
||