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Mac crashes when attempting to Add Input files to a Job


Product

  Prinergy 1.0

Platform

 

Operating system

 


Error

 


Symptoms

 

The Mac crashes while populating the folders and files list of the Add Input File dialog box.


Cause

  Files with bullets or other special symbols that reside on the Prinergy server can cause the Mac Client to launch Adobe Type Manager Deluxe (ATM) when it tries to navigate those files. ATM generates an error that is not handled nicely by Prinergy, and crashes the MacOS.

Solution

 

Open ATM and delete all sets of fonts. Re-add all your suitcase to ATM. Think of it as "rebuilding" your list of fonts in ATM.

Permanent fix: Prinergy 1.1


See also

 


Keywords

 

Macintosh, workshop


Technical contact(s)
 

Gordon Miller

Submitted by
 

Gordon Miller

Date submitted
 

7 Sep 1999


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