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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Connect 2.1 | |
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Operating system |
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Error |
TrapEditor 2.x licence key no longer works if you also install Supertrap 3.x in the same copy of Acrobat. |
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Symptoms |
Attempting to re-entering the TrapEditor licence key gives you this error: Invalid Product Description File, couldn't find correct file identification. |
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Cause |
Supertrap 3.x has a 10-day demo mode. If you do not enter a valid Supertrap licence key, you get a fully functional trapper for 10 days. When you do this, it sets the copy-protection dongle in a state where the TrapEditor cannot validate its licence key. |
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Solution |
Enter a valid Supertrap licence code in Supertrap's About This Plugin dialog box. The TrapEditor licence will now work properly. Permanent fix: |
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See also |
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Keywords |
acrobat, trapping |
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Technical contact(s) |
Gordon Miller |
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Submitted by |
Gordon Miller |
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Date submitted |
28 Jan 2002 |
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