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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 Level 2.0.5; Prinergy Access 2.0 Level 2.0.5; Prinergy PowerPack 1.0 Level 2.0.5; Prinergy Connect 2.1 Level 8; Prinergy Direct 2.1 Level 8; Prinergy Access 2.1 Level 8; Prinergy Powerpack 2.1 Level 8; Prinergy Satellite | |
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Operating system |
Any |
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Error |
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Symptoms |
DCS images that have been placed in Illustrator and OPI'd sometimes loose their clipping path, making the entire image visible. |
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Cause |
This is caused by a bug in the OPI engine. Any images with clipping paths made up of multiple subpaths (more than one closed path, for example) will not have their clipping paths honored by the OPI engine. | |
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Solution |
Update Prinergy to 2.1.10? (Patch level TBD) Create multiple images in Adobe Photoshop, each one having clipping paths that are composed of a single subpath, and place each of the images in Adobe Illustrator in the correct position. This may not be possible for very complex images that cannot have their paths separated. Permanent fix: |
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See also |
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Keywords |
file formats, Illustrator, OPI, Photoshop, refiner |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
04 11 2002 |
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