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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Symptoms: Prinergy Administrator running on the primary does not show any JTPs. Error message: Unable to connect to the Device and Services Daemon on (10085 - communication failure) - no server at host - 123.123.123.123 [completion status : COMPLETE_NO]) |
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Cause |
To reproduce the problem: Start Prinegy Administrator on the primary server. Disconnect one of the secondaries off the network. Start the primary server. Prinergy starts the processes but when it tries to connect to DASS to retrieve the JTP list, it fails. If you reconnect to the secondary server, the problem goes away. |
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Solution |
Ensure that all servers are available on the network. Permanent fix: Prinergy 1.1 |
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See also |
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Keywords |
administrator, daemon |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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