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Prinergy primary server name appears only intermittently in Prinergy Workshop login dialog box


Product

  Prinergy 1.1

Platform

 

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Windows or Macintosh


Error

 


Symptoms

 

Occasionally, when Prinergy Workshop is launched on a client machine, the Prinergy primary server name does not automatically appear in the Primary list, even though everything appears to be running normally on the primary.


Cause

  One side of the network might be configured to use half-duplex, while the other side of the network is configured to use full-duplex, with neither side being configured for "auto-detect".

Solution

 

Ensure that all computers, hubs, switches etc. are configured to use the same network transfer mode, either all half-duplex or all full-duplex. Note that performance tests indicate half-duplex yields better overall throughput.

Alternatively, you may leave some components as "auto-detect", and the mode will be determined by how the other end of the network is configured.

Permanent fix:


See also

 


Keywords

 

networking


Technical contact(s)
 

Simon Chen

Submitted by
 

Sinisa Nojkovic

Date submitted
 

10 Apr 2002


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