![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 1.0 | |
Platform |
||
Operating system |
||
|
|
||
Error |
||
|
|
||
Symptoms |
When Print Console 1.0 is installed on a Prinergy server that already contains the Trendsetter Control Software 1.2, the Print Console software is launched when the user logs in as CTPOperator, instead of the Trendsetter Control software. |
|
|
|
||
Cause |
The Print Console installer is modifying the login script file associated with the CTPOperator account to point to the Print Console directory instead of the Trendsetter directory. | |
|
|
||
Solution |
Modify the ctpop.bat file to point to the trendsetter directory. This file can be found in the windows system32\repl\import\scripts directory. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
Print Console |
|
|
|
||
Technical contact(s) |
Simon Chen |
|
Submitted by |
||
Date submitted |
||