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On Prinergy server, Print Console launched instead of Trendsetter Control software


Product

  Prinergy 1.0

Platform

 

Operating system

 


Error

 


Symptoms

 

When Print Console 1.0 is installed on a Prinergy server that already contains the Trendsetter Control Software 1.2, the Print Console software is launched when the user logs in as CTPOperator, instead of the Trendsetter Control software.


Cause

  The Print Console installer is modifying the login script file associated with the CTPOperator account to point to the Print Console directory instead of the Trendsetter directory.

Solution

 

Modify the ctpop.bat file to point to the trendsetter directory. This file can be found in the windows system32\repl\import\scripts directory.

Permanent fix:


See also

 


Keywords

 

Print Console


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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