Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Workshop displays misleading error message about needing a refresh after a page set is deleted


Product

  Prinergy 1.0

Platform

 

Operating system

 


Error

 


Symptoms

 

User attempts an action (such as assigning pages, removing pages...) and gets the error "The workshop is displaying old data and needs to be refreshed. Please select "Refresh" from the "View" menu and attempt the action again.[1102001]". However, refreshing does not help.


Cause

  This is caused by a bug in which the Workshop’s internal state is not updated properly after the page set is removed. This bug is fixed in Prinergy 1.1.

Solution

 

Close the Job Manager window(s) for that job and re-open it.

Permanent fix: Prinergy 1.1


See also

 


Keywords

 

workshop


Technical contact(s)
 

Gordon Miller

Submitted by
 

Date submitted
 


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.