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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Windows NT BSOD ( blue screen) Renderstation BSODs after Mac illegal filenames are processed How to reproduce: Run with a base level Prinergy 1.1 system with no patches applied. Try to make a plate when the file has one of these problematic filenames. The renderstation will eventually BSOD. |
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Cause |
The cause is memory corruption in the RIP due to a bug in not handling these filenames properly. | |
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Solution |
Apply patch 18 or 21. Patch 21 incorporates patch 18 fixes, but possibly has some problems handling 1600 dpi. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
RIP, Windows NT |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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