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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
When using the Windows Enfocus Measure tool, sometimes the floating window disappears and won't show up again. |
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Cause |
The Windows Enfocus Measure tool has a bug. If its floating window is closed with its upper left corner off the screen to the top or left (i.e. with a negative x or y coordinate), then the next time the Enfocus Measure tool is started, its floating window will not appear on the screen. The tool keeps the floating window's previous position as a preference, and likely can't interpret the negative numbers it wrote for a position. Since the preferences are persistent, once the floating window has disappeared it will never show again, even if Acrobat is restarted. |
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Solution |
Delete the preferences file %SystemRoot%\Enfocus Prefs Folder\Measure Preferences. Permanent fix: |
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See also |
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Keywords |
acrobat, Windows 2000, Windows NT |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
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