Prinergy Troubleshooting - Services for Macintosh failed to set file type and creator when printing to file

Services for Macintosh failed to set file type and creator when printing to file


Product		Prinergy 1.0
Platform
Operating system

Error

Symptoms		When printing to file, the following warning appears in Process Details in the Process Info window: "Services for Macintosh failed to set file type and creator."

Cause		When output is directed to a file, the system will create a temporary folder for the working file underneath the destination folder. When the file is completed, it will automatically move the file to its destination. It will then set the file type and creator. When the destination folder is a hot folder, the file is picked up too quickly for the file type and creator to be set.

Solution		Although this is not a serious error, you can correct the problem by setting the sensitivity of the hot folder. Most OPIs and RIPs have a setting to adjust the wait period before processing the file. Try setting this to a higher value. Permanent fix:

See also

Keywords		Macintosh, output

Technical contact(s)		Simon Chen
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