Product

Platform

Operating system

Error

Symptoms

Sometimes Dr. Watson errors appear in Acrobat when you're running the Trapper, Workshop, Prinergy Server, and Acrobat all at the same time. This does not happen on the Mac, only on NT servers.

Cause

Solution

1. Kill the Dr. Watson window (which causes Acrobat to die).

2. Start Acrobat again i.e. doubleclick on the page that you were working on in Workshop.

3. If the problem recurs, quit Workshop, launch Acrobat directly, and browse through your subpage PDFs directly in Acrobat. (This can also be achieved by going to Windows Explorer, to subpages, and then double-clicking on the PDFs.) You may still get some Dr. Watsons, but fewer of them.

Or upgrade to Acrobat 4.0.5.

Permanent fix:

See also

Keywords

acrobat

Technical contact(s)

Gordon Miller

Submitted by

Date submitted