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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Harmony application is unable to save the database when Prinergy is running. This may also happen when exiting Harmony. |
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Cause |
The Prinergy RIP accesses the database via the UNC share name. This appears to preclude anybody else from accessing the same file except through the same UNC share. | |
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Solution |
The default path names set up in the Registry should be in UNC format, listing the Harmony share on the primary server. Using a local path name will result in Harmony being unable to save data back into the database when Prinergy is running. For example, with a primary server named "MOO" on which a share named "Harmony$" has been created that contains the Harmony database: HKEY_LOCAL_MACHINE\Software\Creo\Harmony\HarmonyDatabaseFile = \\MOO\Harmony$\CalCurve.hmy HKEY_LOCAL_MACHINE\Software\Creo\Harmony\HarmonyDatabaseShare = \\MOO\Harmony$\Harmony.exe Permanent fix: |
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See also |
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Keywords |
Harmony |
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Technical contact(s) |
Rob Prior |
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Submitted by |
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Date submitted |
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