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Diagnostic messages in the DiagView buffer are truncated


Product

  Prinergy 1.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Messages appear in the DiagView buffer in which the middle 'message' appears to be a fragment.

For example:

X 23Apr99 11:51:45.203-PDT [517.569] THEFLY Araxi TAKS.XCON_JobSub::XCON_Callback::run HLOG_LogToHistory.cpp:167 HLOG_LogToHistory: 131musc17OPI.ps queued at service Generate Thumbnail

X 23Apr99

X 23Apr99 11:51:45.312-PDT [517.569] THEFLY Araxi TAKS.XCON_JobSub::XCON_Callback::run HLOG_LogToHistory.cpp:167 HLOG_LogToHistory: 131musc17OPI.ps active at service Generate Thumbnail

--------------------------------------------------------------------------------


Cause

  Diagserver bug.

Solution

 

If the server's log files are examined, this "lost" message is actually a partial copy of the one after it, and no information has been lost. This is a diagserver bug, and is on the diagserver re-write wish list to be fixed.

However, if you attempt to verify that there is no data being lost, and find that in fact a message has been incompletely shown / not shown at all in DiagView, please report it immediately; there is no known problem to account for lost messages.

Permanent fix:


See also

 


Keywords

 

diagview


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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