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DeviceN image does not appear on output page


Product

  Prinergy Connect 2.0 ; Prinergy Connect 2.1 ; Prinergy Satellite

Platform

 

Server: Dell all; Client: PC or Macintosh

Operating system

 

Server: Windows 2000; Client: Windows or Macintosh


Error

 


Symptoms

 

You output a page with a DeviceN image to PostScript or DCS using the vector output JTP. You then re-input the page into Prinergy and refine, and utput the page to TIFF (or any other proof or final output). The DeviceN image does not appear in the output page.


Cause

  When separated, DeviceN images are converted into an indexed deviceGray color space. Objects that use this color space are not displayed correctly by the Adobe PDF library.

Solution

 

Use the Color Matcher when refining pages with DeviceN images. This will replace all indexed deviceGray color spaces with simple deviceGray color spaces, so images will appear correctly.

Permanent fix:


See also

 


Keywords

 

output, proofing, spot color, vector output


Technical contact(s)
 

James Bredenhof

Submitted by
 

Ed Bradshaw

Date submitted
 

29 Apr 2002


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