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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 Level 2.0.7; Prinergy Access 2.0 Level 2.0.7; Prinergy PowerPack 1.0 Level 2.0.7; Prinergy Satellite | |
Platform |
Server: Dell or DG; Client: PC or Mac |
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Operating system |
Server: Windows 2000; Client: Windows 2000 or Mac |
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Error |
Input file cannot be converted: unsupported colorspace: cal rgb (white point color 1,1,1 , black point color 0,0,0) see release notes. |
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Symptoms |
Attempt to output a Vector DCS fails with an error message indicating that the input file contains an unsupported colorspace. |
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Cause |
This is caused by a problem between the PDF Library and the incorrectly-created input file. The PDF library is used to read the PDF page when converting it to DCS Vector. The input file isn't technically correct: If you go to the Photoshop Help, and Search for "save duotone", you can see under "Exporting duotone images": ..."save the image in EPS or PDF format, unless the image contains spot channels, in which case you should convert it to Multichannel mode and save it in DCS 2.0 format." |
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Solution |
1. Save duotone/tritone as DCS2 (multichannel). 2. Place in Quark and write thin PostScript. 3. Set image search path and do Prinergy OPI. 4. Normalize with OPI enabled 5. Output loose page vector DCS. Permanent fix: |
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See also |
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Keywords |
color, output, vector output |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
Malcolm Kenning |
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Date submitted |
15 May 2002 |
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