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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite | |
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Operating system |
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Error |
"An opi engine unknown error 131 occurred." |
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Symptoms |
When OPIing a Photoshop 7 TIFF, Prinergy reports: "An opi engine unknown error 131 occurred." |
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Cause |
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Solution |
Suggested workarounds: 1. Work fat (don't use OPI) 2. Open TIFF in Photoshop 6 or lower and re-save. 3. Re-save Photoshop 7 TIFFs as EPS 4. Re-save Photoshop 7 TIFFs to No Compression 5. Re-save the TIFF in Photoshop 7.0.1* . *The problem as described only occurs with Photoshop 7.0. There is a free update for Photoshop available from Adobe, to version 7.0.1, which fixes this problem. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
OPI, Photoshop |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
06 Jun 2002 |
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