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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
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Operating system |
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Error |
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Symptoms |
Certain files from older versions of Illustrator sometimes fail in the Normalizer and report the error "undefinedresult: shfill". Acrobat Distiller (with or without the Creo Distiller Assistant) yields the same result. |
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Cause |
Illustrator (8.0, for example) was attempting to create an incorrect EPS blend. | |
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Solution |
Re-open the Illustrator document in a later version (Illustrator 10, for example) and resave it. This will result in an EPS with a correctly-built blend. Permanent fix: |
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See also |
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Keywords |
Illustrator, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
05 Nov 2002 |
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