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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
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Operating system |
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Error |
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Symptoms |
Adobe Illustrator data includes ASCII control character (for example, <0x0a>) and Morisawa OCF font is chosen for the character. After refining the file using the Prinergy CID font, some characters are overlapped. |
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Cause |
The cause of this problem is a difference in pitch between the OCF and CID fonts for ASCII control characters. | |
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Solution |
Download the Fixed_CMAP_File.zip, and install the new Fix-C-83pv-RKSJ-H file in Prinergy to fix the problem. . Procedure: 1. Backup the Fix-C-83pv-RKSJ-H file on \AdobeExtreme\bin\Resource\FixCMapCategory. 2. Copy the new Fix-C-83pv-RKSJ-H file to \AdobeExtreme\bin\Resource\FixCMapCategory. 3. Restart the Prinergy Normalizer JTPs. . Note: If an input file uses CID fonts, it may cause problems if you install the new Fix-C-83pv-RKSJ-H file. In this case, you must restore the original (backed up) Fix-C-83pv-RKSJ-H file to \AdobeExtreme\bin\Resource\FixCMapCategory. Permanent fix: |
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See also |
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Keywords |
font, normalizer |
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Technical contact(s) |
Junko Hamada |
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Submitted by |
Junko Hamada |
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Date submitted |
30 Jan 2004 |
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